Frequently Asked Questions
Please read our FAQ before sending us a message.
We accept Paypal. In person Mosswood can also accept payments via Square.
Orders are usually sent using Royal Mail’s First Class service. Please allow five working days after delivery for dispatch.
We don’t keep all colour variations of all products in stock. If a product is noted as being on ‘backorder’ then it means it’ll be hand made to order. Products on backorder have a dispatch time of two to three weeks.
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